FAQ

Frequently Asked Questions

How to edit the template in Canva?

It’s very easy! Canva offers an intutitive dashboard where you can edit the text, drag and drop the images and change fonts & colours. Check out our video tutorial showing how to edit the templates!

How do I receive purchased product?

After purchase, you will be able to download your product directly from the checkout page. Additionally, you will get a backup e-mail with a link to the product.

When will I get the product?

You will be able to access the product instantly after your payment goes through.

What is your refund policy?

Since this is a digital download, this product is non-refundable. If you have any issues with your download or have questions about your purchase, please fill out the contact form and we will get back to you in 1-2 business days.

Can I print my media kit?

Yes, of course! After editing your media kit in Canva, you download it in a high quality PDF file. You can either use a digital version or print it.

What do I need to edit the template?

All you need is a FREE account at Canva.com (it takes 1 minute to set it up!). You edit your template directly in Canva and then download it as a PDF file or publish as a website!